Junior Data Analyst

A vacancy has arisen for a Junior Data Analyst reporting to the Head of IT and Risk at Tuning Fork Pty Ltd t/a Yamaha Distributors South Africa. The vacancy is open to candidates with immediate effect.

Company: Tuning Fork Pty Ltd t/a Yamaha Distributors South Africa

Reporting To: Head of IT and Risk

Availability: Immediate

Position Overview:

To support business operations through the development and maintenance of Power BI dashboards, administration of the Syspro ERP system, and the provision of IT support services. This role ensures data-driven insights are delivered to various departments, business systems are optimally configured and maintained, and users receive timely IT support, including for Microsoft 365 tools and collaboration platforms.

Job Description:

Power BI Development

  • Design, build, and maintain interactive Power BI dashboards and reports.
  • Collaborate with business users to define reporting needs and KPIs.
  • Optimise dashboards for performance and usability.

Data Management (incl. MRP Data)

  • Clean, validate, and manage Manufacturing Resource Planning (MRP) and other operational data.
  • Maintain data accuracy and integrity across systems (e.g., ERP Syspro/MRP platforms).
  • Assist in data migration and integration projects.
  • Work with data governance frameworks to ensure data quality and integrity.

Analytics and Insights

  • Analyse trends and patterns in operational and business data.
  • Generate regular and ad hoc reports to support departments (e.g., Finance, Operations, Procurement).
  • Provide data-driven recommendations to improve processes.

Syspro Administration Support

  • Assist in the configuration, maintenance, and troubleshooting of the Syspro ERP system.
  • Support Syspro users with day-to-day operational issues and escalate technical problems as needed.
  • Monitor Syspro system performance, ensuring the platform operates optimally.
  • Work with the IT team to implement system updates, patches, and upgrades.
  • Assist in configuring user roles and permissions within Syspro, ensuring proper access control.
  • Participate in Syspro integrations with other business applications.

IT Support & Microsoft 365 Administration

  • Provide first-line IT support for hardware, software, printers, and network connectivity.
  • Install and configure workstations and business applications.
  • Support users on Microsoft 365 apps (Outlook, Teams, SharePoint, OneDrive, etc.).
  • Troubleshoot email and collaboration issues and escalate as necessary.
  • Assist with user account provisioning, password resets, and license management within Microsoft 365.
  • Help maintain endpoint security, updates, and basic troubleshooting logs.

 Support and Collaboration

  • Work closely with the IT team, developers, and analysts to support data pipelines and IT infrastructure.
  • Provide documentation, training materials, and end-user guidance.
  • Stay updated on the latest Power BI, Syspro, Microsoft 365, and IT support trends.
  • Deliver hands-on support to end-users across departments for both analytics and technical issues.

Minimum Requirements:

  • National Diploma or Bachelor’s degree in Information Systems, Computer Science, Data Analytics, or related field.

Minimum Experience:

2–4 years’ experience in:

  • Power BI or similar BI/reporting tools (Power BI essential)
  • Working with MRP/ERP data (preferably Syspro)
  • Microsoft 365 administration and user support
  • Basic IT support and troubleshooting (hardware, software, networking)
  • Exposure to Syspro ERP system administration is advantageous

Competencies:

  • Strong analytical and problem-solving abilities.
  • Intermediate Power BI skills (DAX, data modelling, reporting).
  • Good understanding of data structures, ETL, and reporting best practices.
  • Basic SQL knowledge and data transformation skills.
  • Working knowledge of Microsoft 365 (Teams, Outlook, SharePoint, OneDrive).
  • Familiarity with IT support principles and ticketing processes.
  • Clear communication skills with technical and non-technical users.
  • Time management and the ability to prioritise tickets and project work.
  • Basic knowledge of networking, hardware configuration, and endpoint security.

Personal Attributes:

  • Proficiency in SQL and Power BI (strongly preferred)
  • Microsoft Certified: Azure Data Fundamentals (DP-900) or equivalent entry-level SQL certification
  • Exposure to Python, R, or other analytics tools
  • Experience with Syspro ERP system (user and/or administrative level)
  • Microsoft 365 certifications (e.g., MS-900, MD-102) or equivalent experience
  • Familiarity with Active Directory and endpoint management tools
  • Experience with IT ticketing/helpdesk systems (e.g., Freshservice, Jira, etc.)

Application Deadline: 31 August 2025

Important Notice: If you have not received a response within two weeks after the closing date, please consider your application unsuccessful.

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